Hello friends, today we are going to talk about the call center of BPO in this content,
what is a call center. What is its function How much qualification is required to work in it.
How many types of call centers are there? How to do a job in a call center So, friends,
we try to understand one by one.
what is a call center. What is its function How much qualification is required to work in it.
How many types of call centers are there? How to do a job in a call center So, friends,
we try to understand one by one.
What is BPO, Call Center
Friends, we use mobile, and we need a SIM card to talk from one place to another via mobile.
Sometimes when there is some kind of problem in our SIM card,
we call in the company of that SIM and tell our problem, the company in which we call,
they give the reason for that problem, and find a solution. is. So,
friends, this is what we call BPO or Call Center.
Sometimes when there is some kind of problem in our SIM card,
we call in the company of that SIM and tell our problem, the company in which we call,
they give the reason for that problem, and find a solution. is. So,
friends, this is what we call BPO or Call Center.
Full form of BPO - Business process outsourcing happens.
Friends, it has become amazing, we BPO already know about.
Let us guys try to understand what is inside it.
Let us guys try to understand what is inside it.
What is the work of BPO, Call Center
Friends, if you look at the work of BPO or Call Center,
then there are two ways of working.
then there are two ways of working.
1. The one who we tell our problem by calling in a call center.
2. We get a call from a company, and they tell about their service.
Iyou by example try to understand. Suppose a call comes from your
lending company on your SIM card, and it tells you about your loan.
In a way, suppose he asks you to take a loan.
You do not have any problem here.
This became another type of BPO, Call Center.
lending company on your SIM card, and it tells you about your loan.
In a way, suppose he asks you to take a loan.
You do not have any problem here.
This became another type of BPO, Call Center.
Qualification for Job
Friends It is not a difficult job to do it. If you have passed class 12,
then you can apply for a job in BPO, Call Center.
If you have communication skills if you talk well then
your chances of job selection increase.
then you can apply for a job in BPO, Call Center.
If you have communication skills if you talk well then
your chances of job selection increase.
Types of BPO, Call Center
Friends, it is of two types.
1. Inbound
2. Outbound
Friends, First we try to understand
1. Outbound
Friends In this type of job, a company calls you and tells about its service.
I have explained it to you above. In this job, friends Salary
gets on top of your work. That is, if you want to work in it,
then you are given a target. If you complete the target,
you will get your salary. If you do not meet the target then
you forget your salary, you are not going to get any salary.
I will also target to you example explain the by.
I have explained it to you above. In this job, friends Salary
gets on top of your work. That is, if you want to work in it,
then you are given a target. If you complete the target,
you will get your salary. If you do not meet the target then
you forget your salary, you are not going to get any salary.
I will also target to you example explain the by.
Suppose you work in a credit card company and you have to find
a customer to get 50 credit cards of the month. If you make
50 credit cards of the month, then your salary will be available.
If you cannot, then you will not get a salary.
a customer to get 50 credit cards of the month. If you make
50 credit cards of the month, then your salary will be available.
If you cannot, then you will not get a salary.
2. Inbound
friends This job is easier than an outbound job,
in which you do not have to call. You will get a call.
The callers will tell their problems and you will have to tell the solution.
Friends, if you want to apply for a job for the first time,
then apply for Inbound only.
in which you do not have to call. You will get a call.
The callers will tell their problems and you will have to tell the solution.
Friends, if you want to apply for a job for the first time,
then apply for Inbound only.
Inbound, Outbound is followed by two more category call centers after.
What is Operating System
1. Domestic Call Center is the company of friends India and only
people of India call
2. International Call Center In
this, friends call center of India and people from abroad to call or call us abroad.
To do this job, we must speak good English.
To do this job, we must speak good English.
Interview of BPO, Call Center,
friends if you are going to give an interview for the first time,
you do not have any information about the interview, then do not panic,
we will tell you which things have an opportunity for the interview.
1. First, you need to create a Resume which includes Education, you do not have any information about the interview, then do not panic,
we will tell you which things have an opportunity for the interview.
Contact Details and Work Experience. Resume can be made by going to any cyber.
- Be prepared for your Self Introduction like- tell about your hobbies,
what is your basic knowledge about the company,
what is your strength and weakness, be ready for all of them.
.You should go with complete confidence in the interview.
If you do not know the answer to any question there, do not panic. Direct sorry sir said.
We hope that you have got complete information about BPO,
Call Center. If you still have any doubts in your mind, then do tell us through comments.
Call Center. If you still have any doubts in your mind, then do tell us through comments.
Thank you for staying with us this far.
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